Online Payment

Amazon offers fast, secure, and convenient online payment options to complete your order efficiently. For the best shopping experience, please complete your payment within 1 hour of placing your order. Orders not paid within this timeframe may be automatically canceled.

1. Supported Payment Methods

Amazon accepts a wide range of online payment options, including:

• Credit Cards (Visa, MasterCard, American Express, Discover)

• Debit Cards

• Amazon Store Card

• Amazon Gift Card Balance

• Amazon Pay

• PayPal (where available)

• Apple Pay / Google Pay (on supported devices and browsers)

• Buy Now, Pay Later (Affirm, Klarna, etc. – based on eligibility and region)

All payments are processed using industry-standard encryption to protect your information.

2. Payment Confirmation & Order Processing

• All online payments are processed instantly.

• You will receive an email confirmation once your payment is successful.

• If your payment fails or times out, your order will remain “Pending” and may be canceled if not completed within the hour.

3. Troubleshooting Common Payment Issues

Why might my payment fail?

• Insufficient account balance

• Incorrect card details or billing address

• Expired credit/debit card

• Security restrictions from your card issuer

• Browser or connection issues during checkout

What to do if you’re unsure whether payment succeeded?

• Check your email for payment confirmation from Amazon

• Log in to “Your Orders” on Amazon to check the status

• Contact your bank or card issuer to verify the transaction

• Contact Amazon Customer Support for immediate assistance

4. Refunds for Online Payments

If you cancel an order or return an item, refunds are issued to the original payment method:

• Credit/Debit Card: 3–5 business days

• Amazon Gift Card Balance: Immediate

• PayPal: 2–5 business days

• Buy Now, Pay Later services: Subject to provider's refund policy

For detailed refund timelines, visit the Amazon Payments Help Center.